News
Best Practice | news 25 Jan 18
Serial complainer loses AJ Bell ombudsman case
The Pensions Ombudsman has not upheld a complaint from a client and ex financial adviser accusing AJ Bell of poor service, negligence, maladministration and misconduct, which saw the investment firm take the “unprecedented decision” to end its relationship with him.
Chinese CFA candidate numbers surge
The number of Chinese candidates taking the Chartered Financial Analyst (CFA) Level I exam jumped by 38% in December to nearly 20,000, outstripping the US and India combined, the CFA Institute said.
How 75% of advice clients are let down by big Australian firms
An Australian report has found 10% of clients were left “significantly worse off” after advisers at vertically integrated firms inappropriately sold them their own products.
UK regulator offers ‘mis-leading’ Priip performance solution
The Financial Conduct Authority is “comfortable” allowing Priip manufacturers and advisers to provide “explanatory materials” where there are concerns that performance scenarios in mandatory key information documents (Kids) are too optimistic.
Hidden fees leave more questions than answers
While the transaction costs uncovered by Mifid II and spotlighted by the Lang Cat’s analysis on 20 of the most influential UK retail funds have revealed the industry’s lack of transparency, they have also generated more questions without obvious answers.