Analysis

Investment | analysis 8 Nov 16

Election day in America has finally arrived and the world is busy digesting the outcome, but if you are going to miss dawn-to-dusk political coverage do not despair, there are plenty more twists and turns to come.

Investment | analysis 7 Nov 16

There is an aspirational timbre to the slogan “Make America great again” that belies its dog-whistle like nature.

Equities | analysis 4 Nov 16

American shares have broadly dipped as investors brace themselves for the possibility of an unexpected election victory by a certain real estate tycoon.

Best Practice | analysis 4 Nov 16

In her final feature on customer service, Julie Littlechild, founder of Absolute Engagement, looks beyond customer satisfaction and loyalty.

Investment | analysis 3 Nov 16

Balance was the word of the day following the release of the November Inflation Report from the Bank of England.