Ombudsman

Companies | 26 Jan 22

UK regulators join forces to improve outcomes for consumers

It is a ‘significant step forward’ for the industry

Industry | 29 Oct 21

Advice suitability complaints jump 44%

As Sipps trigger 3,000 angry customers

Industry | 5 Oct 21

Ombudsman eyes temporary reporting changes to solve claim surge

After it received 90,000 more complaints than it expected during the pandemic

Companies | 24 Sep 21

Fraud and scam complaints to ombudsman rise 66%

‘It’s a real concern that we are seeing such an increase’ in cases

Alternatives | 21 Jul 21

Are unregulated investments ever a good idea?

Bad news travels fast and folklore can create a general mistrust of the industry