FPI
Technology | 18 Nov 15
‘Digital First’ for Friends Provident International and Aviva
Last month I wrote about the challenges facing the international life insurance industry as it tries to embrace the digital world. I referred to the findings of a comprehensive research study carried out across Asia and the Middle East by Friends Provident International, part of the Aviva Group, which showed that customers and advisers expect more of the industry. This month the focus shifts to the response of Friends Provident International and Aviva; in short, what are we doing to react to these findings?
I have a dream
‘I have a dream that one day this industry will rise up and live out the true meaning of its purpose: we hold these truths to be self-evident, that all customers are created equal.’
Aligning interests with customers
Customers are the resource upon which the success of every business depends – without them, the business would simply not exist.
Technology | 16 Oct 15
International life companies playing digital catch-up
Technology is fundamentally reshaping the way we live, both at home and in the workplace. It is difficult for anyone alive today not to be touched by advancements in technology, which play an important role in our everyday activities.
FPI exits all markets bar Asia, ME and South Africa
Friends Provident International is abandoning all of its global operations, excluding Hong Kong, Singapore, Dubai, and the ‘permitted jurisdictions’ of South Africa and Qatar.