Financial Ombudsman Service

Regulation | 5 Sep 24

UK fraud and scam complaints hit ‘highest level yet’

There were 1,500 complaints from people who used their cards to pay for investments

Latest news | 3 Jul 24

PIMFA pushes FOS on CMCs

PIMFA suggests that FOS should review its approach and seek to levy a higher charge, which would result in firms and CMCs sharing the burden of case fees

Golden scales of justice on a brown leather bound book engraved with the title Consumer Protection, together with a gavel and yellow office folders on a wooden table

Best Practice | 5 Feb 24

Woodford redress scheme ‘changes the game’ for consumer protections, campaign group warns

Removal of FSCS protection could have severe consequences for wealth managers, according to Transparency Task Force