Consumer Duty
Best Practice | 23 Nov 22
PFS creates Consumer Duty guide for advisers
To help IFAs understand the FCA’s expectations for the incoming regulation
Just 8% of insurers comply with incoming Consumer Duty
But regulation could be ‘golden ticket’ to start doing things differently
Best Practice | 17 Nov 22
Most advisers rely on portfolio performance to evidence value
This fails to measure the planning and emotional support that clients get from IFAs
Consumer Duty needed to restore ‘failing public confidence’
FCA chief executive wants the regulation to help bring down FSCS levy and number of FOS complaints
Best Practice | 16 Nov 22
Consumer Duty to force wealth firms to rethink business models
While white paper says the regulation will bring adviser-platform relationship closer