Complaints
FCA complaints scheme changes ‘unfair, immoral and illegal’
As trio of UK regulators seek to cap redress for financial loss at £10,000
UK regulator under scrutiny over handling of complaints
FCA should set a ‘good example’ as it expects firms to act fairly
UK regulator accused of lacking bite
As it fails to hold anyone to account a year after the Woodford scandal
£100m hike in UK lifeboat scheme levy
Estimated £44m will be used just to compensate mini-bonds victims
Maximum ombudsman compensation limit to rise to £355,000
Changes to start on 1 April