Complaints
Complaints against SFC-licensed advisers double in a year
The number of complaints made against the conduct of intermediaries who are licensed by Hong Kong’s Securities and Futures Commission (SFC) has more than doubled in a year, the latest figures reveal.
United Kingdom | 28 May 15
Financial industry concerned over FCA complaint reforms
A user group of representatives from the UK financial services industry has expressed concerns over the additional workload and costs likely to be created by the Financial Conduct Authority’s proposed reforms to the way complaints are handled.