Complaints

Companies | 23 Mar 23

Maximum ombudsman compensation limit to rise to £415,000

Changes to start on 1 April

Companies | 22 Sep 22

Aviva tops pension complaints list

But just 24% of cases were upheld in H1 2022, Ombudsman data shows

Companies | 28 Jun 22

Ombudsman records drop in pensions and investments complaints

But it warns about the rise in social media scams

Industry | 29 Oct 21

Advice suitability complaints jump 44%

As Sipps trigger 3,000 angry customers

Industry | 5 Oct 21

Ombudsman eyes temporary reporting changes to solve claim surge

After it received 90,000 more complaints than it expected during the pandemic