Connect is a purpose-built digital servicing platform that provides online and secure access to client data and transaction information, said the life insurance company, which provides wealth solutions for high net-worth individuals.
The platform has been designed in collaboration with Lombard’s partners, including private banks and professional advisers, to help them service their clients, said the Luxembourg-headquartered insurer.
Features of the Connect platform include a real-time dashboard to access policy details and the latest NAVs (Net Asset Values).
Private banks and financial advisers can also monitor their transactions and queries, stay up-to-date with investment performance and access additional online support through an interactive features.
Connect is accessible 24/7 and available in six languages: English, Dutch, French, German, Italian and Spanish.
Axel Hörger, chief executive of Lombard International Assurance, said: “The tailored service and level of expertise we offer Partners and clients is an important differentiator for Lombard International.
“Connect digitises and enhances a number of our capabilities whilst complementing our ‘people touch’ points and strengthening our servicing capacity. Combining the knowledge of over 50 highly qualified wealth planners, legal and fiscal experts with our innovative technology, we will be in a stronger position to serve our Partners and clients as we head into an ever complex and changing 2017.”
