The future of the life industry: Eight predictions from RL360°
By International Adviser, 28 Jul 15
In the first of a series of insights from prominent life industry figures, David Kneeshaw, chief executive at RL360°, takes a look at future opportunities.
I think the main long term opportunities are in the developing world, serving an increasingly affluent emerging middle class, in the countries where the domestic providers are in short supply.
In addition, the use and growth of technology will drive improvements, not just in customer experience but in life company and adviser efficiencies. This will benefit everyone.