Industry
Resolution Life opens Australian arm to buy AMP Life
Acquisition was previously blocked by New Zealand regulator
Zurich saw ‘robust underlying performance’ in H1
Strong growth in Emea and North America boosted turnover
Over 15,000 UK advisers to exit the industry in next 10 years
Just 9% of adults and students said they would consider a career as an IFA
One in 10 advice firms do not have a website
Risk that lack of online presence could be a red flag for prospective clients
Best Practice | 7 Aug 19
CII subsidiary unveils complaints guide
Insurers should be continually looking to improve their dealings with customer services