Best Practice | 26 Jan 18
Adviser admits misleading clients, fails in compensation bid
An adviser has failed to secure compensation for his clients after claiming that Zurich Assurance applied “unfair renewal terms” on their whole-of-life assurance plan, despite admitting that he misled them about the nature of their policy.
DBS to grow Asia private banking headcount up to 20%
Singapore’s DBS Group is to grow the number of people working in its private banking business even further to tap into rising Asian wealth, having already added 20% to its headcount in 2017.
Best Practice | 25 Jan 18
Serial complainer loses AJ Bell ombudsman case
The Pensions Ombudsman has not upheld a complaint from a client and ex financial adviser accusing AJ Bell of poor service, negligence, maladministration and misconduct, which saw the investment firm take the “unprecedented decision” to end its relationship with him.
UK regulator offers ‘mis-leading’ Priip performance solution
The Financial Conduct Authority is “comfortable” allowing Priip manufacturers and advisers to provide “explanatory materials” where there are concerns that performance scenarios in mandatory key information documents (Kids) are too optimistic.
Best Practice | 24 Jan 18
Pension scammers ordered to repay £13.7m in landmark ruling
Four fraudsters who squandered the pension savings of 245 people have been ordered by the UK High Court to pay back £13.7m ($19.1m, €15.6m), the first time such an order has been obtained.