Phoenix
PEOPLE MOVES: Axa, Canada Life, Columbia Threadneedle
Insurer names managing director of retail and health, while life company hires sales director
Aviva tops ombudsman complaints for life and pensions
Phoenix Life and Prudential also high on investors’ hitlist during first half of 2019
Standard Life Assurance fined more than £30m
Call handlers incentivised with significant bonuses and rewards for meeting/exceeding sales targets
FCA complaints fall for first time since 2016 changes
Phoenix Group and The Share Centre take top spots for investments and pensions but show improvement
Best Practice | 15 Apr 19
Talk about money to tackle mental health
Nearly 12 million Brits believe it could lift psychological and emotional strain