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Robo-advice firm suffers data breach

By Cristian Angeloni, 21 Oct 20

Around 20,000 clients had their ID, tax and account data stolen

Swiss to exchange information with HK and Singapore in 2019

Germany-headquartered online advisory firm Scalable Capital has fallen victim to a data leak. 

According to local newspaper Merkur, the fintech company has suffered a “data protection incident” which saw confidential data being stolen. 

The clients affected were informed of the incident in a letter which claimed there had been an “unlawful access” of confidential client information in its document archive. 

The firm said that contact information, securities accounts, tax identification numbers, accounts with other banks and ID details were all accessed during the breach. 

Scalable believes that around 20,000 customers in Germany and the UK were impacted by the data leak. 

An inside job 

The firm discovered the incident on 16 October 2020 and said it took all the necessary measures to avoid an additional breach from taking place. 

Regulators have also been informed of the “unlawful access”, and a complaint was filed with the public prosecutor. 

The robo-adviser believes the leak was down to extensive insider knowledge, as it said there is no externally exploitable security gap in its system.

Tags: Germany | Robo-advice | Scalable Capital

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International Adviser covers the global intermediary market that uses cross-border insurance, investments, banking and pension products on behalf of their high-net-worth clients. No news, articles or content may be reproduced in part or in full without express permission of International Adviser.