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Prudential to expand access to healthcare in Indonesia

By Kirsten Hastings, 2 Aug 19

Via partnership with local online start-up

PT Prudential Life Assurance has teamed up with Halodoc to help deliver digital solutions to provide affordable and accessible healthcare in Indonesia.

The partnership also involves an unspecified strategic investment in the online healthcare start-up.

More customers

The largest insurer in Indonesia by total premiums, Prudential has two million customers, an agency force of over 250,000 agents and more than 400 offices across the country.

Halodoc, however, was set up in 2016 and serves around seven million people per month.

It connects them with 22,000 doctors and over 1,000 pharmacies online.

Rural support

The partnership with see Halodoc’s telemedicine services form part of Prudential’s digital platform, which will soon launch in Indonesia.

Consumers will be able to consult with doctors online, purchase and arrange delivery of their prescriptions, book laboratory tests, get a second opinion from other physicians, and schedule appointments at hospitals within the PRUmedical Network – all on one mobile app.

Jens Reisch, president director of Prudential Indonesia, said: “In support of the government’s goal of quality healthcare for all, Prudential and Halodoc are committed to bringing the best health and insurance services to customers not just in cities but across rural areas too.”

Tags: Indonesia | Prudential

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