Hong Kong’s Insurance Authority (IA) will close its office for the week commencing 3 February, over coronavirus infection concerns.
Members of staff dealing with complaints, enquiries and the hotline will be available, while others will work from home.
No decision has yet been made about whether the office is to reopen on Monday 10 February as the IA said it “will keep reviewing the situation”.
Any updates will be made on the regulator’s website.
Closed to the public
The IA said: “In view of the latest development related to the novel coronavirus, the Insurance Authority’s office will remain closed to the public to reduce the risk of virus spreading.”
The office was closed last week to celebrate Chinese New Year.
“But public services, including the handling of enquiries and complaints through hotline and email, will resume [as] normal starting 3 February,” the regulator added.
“Except those skeleton staff, IA staff can continue to work from home.”